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CentraState Fire LLC
Service Coordinator - Fire Protection Industry
Career Insights for Customer Service Supervisor
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Based on New Jersey data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,395 / year median in New Jersey
-2% projected decline
Job Description
Here's a polished Indeed job posting you can use: Service Coordinator - Fire Protection Industry CentraState Fire is a growing fire protection company based in Lakewood, NJ, and we are looking for an experienced Service Coordinator to join our team. If you have at least 2 years of experience in the fire protection industry and are looking for a company where your hard work can lead to real career growth, we'd love to hear from you. Responsibilities Coordinate and schedule service inspections, repairs, and maintenance calls Communicate with customers, technicians, and vendors Manage service schedules and work orders Ensure timely completion of service requests Maintain accurate records and documentation Provide excellent customer service and support Qualifications Minimum 2 years of experience in the fire protection industry Strong organizational and communication skills Ability to multitask and work in a fast-paced environment Experience with scheduling and service coordination preferred Proficient with computers and office software What We Offer Competitive salary Paid Time Off (PTO) Monday-Friday schedule, 9:00 AM to 5:00 PM In-office position based in Lakewood, NJ Opportunities for advancement and long-term growth within a rapidly growing company Join CentraState Fire and become part of a team dedicated to protecting lives and property while building a rewarding career. Apply today!