Customer Service Representative / Sales Support (Manufacturing/Supply Chain)

Location:

Linden, NJ Salary:

$65,000

•$75,000

Benefits:

100

•Paid Healthcare, 401k w/

Match, PTO, Sick Days, Holidays Job Type:

Full-Time | On-site (Hybrid flexibility after training)

Typical Hours:

Monday

•Friday, 40 hours/week

Start Date:

ASAP Travel:

None required Sponsorship is not available Customer Service Representative / Sales Support (Manufacturing/Supply Chain) Description Our client in the manufacturing industry is looking for a Customer Service Representative / Sales Support to add to their team in Linden, NJ. In this role, you will support B2B customer orders from inquiry to delivery, while coordinating with sales, production, planning, and warehouse teams. Our client is looking for someone with B2B customer service or sales experience in manufacturing or supply chain, and strong Excel skills. To be successful in this role, you must communicate clearly, stay organized, follow up without being prompted, and ask questions when something is unclear. This is a great opportunity for someone enthusiastic and eager to learn, with room to grow from customer service into a more customer-facing sales role over time. Customer Service Representative / Sales Support (Manufacturing/Supply Chain) Responsibilities Handle customer inquiries, quotes, order entry, and order follow-up Track open orders, due dates, samples, shipments, and customer requests Coordinate order status with production, planning, and warehouse teams Follow up with existing customers on POs, lead times, and next steps Maintain customer updates through email, calls, and open order reports Support key accounts with issue resolution and timeline updates Use Excel to search pricing, sort data, and track open orders Customer Service Representative / Sales Support (Manufacturing/Supply Chain) Qualifications Sales or customer service experience in a B2B environment required Manufacturing or supply chain experience required Enter number 24 as the answer to the 4th application question Proficiency with Microsoft Excel required About #twiceasnice Recruiting Across industries, roles, and North America, we help clients quickly attract top talent with custom-built searches. With the lowest fee in the industry, the longest guarantee, and commission-free senior recruiters

•we align our interests with the long-term success of every placement. Need recruiting help? www.twonice.com

Pay:

$65,000.00

•$75,000.00 per year

Benefits:

401(k) Health insurance Paid time off Application Question(s): What's your favorite number? Do you live within a commutable distance to Linden, NJ to work on-site? The salary range is $65,000

•$75,000. Is that within an acceptable range for you?

Education:

High school or equivalent (Required)

Experience:

sales or customer service experience in a B2B environment : 1 year (Required) manufacturing or supply chain : 1 year (Required)

MS Excel :

1 year (Required)

Work Location:

In person