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Efficient Air Service

Customer Service & Scheduling Coordinator

Entry-Level JobVerifiedNo experience needed

Pay: $45,000–$60,000/yr

Posted: 4 weeks ago

Location: Riverdale, NJ (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,395 / year median in New Jersey

-2% projected decline

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Job Description

Efficient Air Service is hiring a Customer ServiceScheduling Coordinator in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit. This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success. What You'll Do Answer incoming calls and provide friendly customer support Schedule service appointments quickly and accurately Enter and update customer information in our system Communicate with technicians to ensure smooth scheduling Resolve customer concerns with empathy and professionalism

What We're Looking For Must-Have:

High school diploma or equivalent Strong communication and phone skills Proficiency with Microsoft Office (Outlook, Word, Excel) Organized, detail-oriented, and dependable Positive attitude and willingness to learn

Nice-to-Have:

Customer service or call center experience Experience in HVAC, home services, or retail sales Familiarity with ServiceTitan or similar software CompensationBenefits $45,000-$60,000 annual earning potential Health, and life insurance Paid time off and 401(k) with company match Year-round job stability Career growth opportunities with training provided About Us Since 2005, Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values- excellence, integrity, service, and trust -guide everything we do. Take the Next Step Ready to join a supportive, growing company? Apply today with our quick 3-minute, mobile-friendly application and take the next step in your career!