General Manager:

Job Overview iSmash is looking for a motivated and outgoing General Manager to lead day-to-day operations at our Woodland Park, New Jersey location. This is a hands-on leadership role where you'll be responsible for managing staff, delivering a great customer experience, and helping grow a fast-expanding entertainment brand. We're looking for someone who is confident managing people, comfortable in a fast-paced environment, and excited about building a strong team from the ground up. iSmash is growing quickly, and this role offers real opportunities for advancement as the company continues to expand. Duties Hire, train, schedule, and manage employees Oversee daily operations and ensure excellent customer experiences Handle administrative and managerial duties Monitor sales performance and inventory levels Order and manage supplies and consumables Act as the main point of contact for business partnerships Be present during busy weekends and large events Address customer concerns and resolve complaints professionally Handle minor repairs and facility issues when needed Experience (Required) Strong customer service and people skills Minimum of 3 years of retail or customer-facing management experience Experience directly supervising employees Reliable, organized, and comfortable taking ownership of daily operations Experience (Preferred) Experience working in an entertainment venue (arcade, activity center, events, etc.) Previous experience as a general manager Experience handling high-volume weekend traffic

Job Details Job Type:

Full-time Location:

Woodland Park, NJ (In-person)

Salary Range:

$50,000 Base with performance based annual bonus up to $25,000 Schedule 8-hour shifts Day and evening shifts Weekend availability required 8-hour shifts Day and evening shifts Weekend availability required

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person