A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
Customer Service Coordinator One Solution - 3.7 North Las Vegas, NV Job Details Full-time $21 - $24 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Opportunities for advancement Qualifications Teamwork Email customer support Microsoft Outlook Phone communication Spreadsheets Administrative experience Attention to detail Organizational skills Office experience Client interaction via phone calls Full Job Description
ONESCS LLC
is a third-party logistics company based in North Las Vegas, operating 477,000+ sq ft of warehouse space across three facilities. We provide storage, handling, and transportation services to national beverage and consumer product companies. We are currently seeking a Customer Service Coordinator to support our Customer Service and Operations teams. This role plays an important part in maintaining strong relationships with customers while ensuring smooth coordination between our warehouse, transportation, and administrative teams. This is an excellent opportunity for someone who is organized, professional, and enjoys working in a fast-paced logistics environment. Key Responsibilities Serve as a primary point of contact for customer inquiries via phone and email Assist with coordinating product pickups, deliveries, and warehouse activity Communicate with warehouse and transportation teams to ensure accurate order handling Maintain customer records, documentation, and internal tracking logs Manage data entry and maintain operational spreadsheets Support the Customer Service Manager with day-to-day account coordination Ensure customer requests are communicated clearly to the appropriate departments Provide administrative support for operations and customer service teams Qualifications 1-3 years of experience in customer service, administrative coordination, or office support Strong communication and interpersonal skills Professional phone and email communication Strong organizational skills and attention to detail Ability to multitask and manage competing priorities Proficiency in Microsoft Office (Outlook, Excel, Word) Preferred (Not Required) Experience working in logistics, warehousing, transportation, or supply chain Experience coordinating orders, shipments, or service requests What We Offer Competitive hourly pay based on experience Stable full-time schedule (Monday-Friday) Opportunity for advancement within an established logistics company Supportive and collaborative team environment 401(k) with company match, Medical, Dental, and Vision insurance We are looking for someone who is organized, dependable, and enjoys supporting customers while working closely with operations teams. If you enjoy solving problems for customers and working closely with operations teams, we encourage you to apply through Indeed. No phone calls, please.
Pay:
$21.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance
