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C
Confidential
Service Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on New York data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,494 / year median in New York
-0% projected decline
Job Description
Service Coordinator - Home Improvement Industry Are you a strong communicator who enjoys helping people and keeping things organized? We are a growing company in the home improvement industry seeking a dependable and motivated Service Coordinator to support our customers and service team. This is an excellent opportunity for someone who takes pride in delivering a positive homeowner experience and ensuring every detail is handled professionally. What You'll Do Speak with homeowners by phone and provide friendly, professional assistance Schedule and coordinate service appointments Maintain accurate customer records and appointment details Communicate updates between homeowners and internal team members Follow up with customers and help resolve scheduling or service-related concerns Ensure each homeowner feels heard, informed, and valued What We're Looking For Excellent phone etiquette and communication skills Strong attention to detail and organizational ability A helpful, patient, and customer-focused approach Ability to manage multiple priorities in a fast-paced environment Dependability, professionalism, and a positive attitude Ambition to learn, grow, and contribute to a successful team Previous customer service, scheduling, or administrative experience is preferred Why Join Us? Make a meaningful difference by helping homeowners protect and improve their homes Join a supportive, team-oriented work environment Receive training and opportunities for professional growth Build a rewarding career within an established and essential industry If you are organized, confident on the phone, and passionate about helping others, we would love to hear from you. Apply today to take the next step in your career!