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M
Macx
Customer Service Manager - Self Storage
Career Insights for Customer Service Manager (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$83,584 / year median in New York
-3% projected decline
Job Description
Schedule and dispatch containers Delivery an pickup Supervise an coordinate driver Manage the container fleet Monitoring of rental contracts Track key operations metrics Hire an Tran driver