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Far Shot Syracuse

Customer Service Coach / Guest Experience Host

Career Insights for Customer Experience Manager

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$70,374 / year median in New York

+13% projected growth

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Job Description

Customer Service Coach / Guest Experience Host Far Shot Syracuse - 3.3 Syracuse, NY Job Details Part-time From $16.50 an hour 1 hour ago Benefits Employee discount Qualifications Venue emergency response procedures Computer operation Customer communication Sales transaction processing Greeting customers Computer skills Restaurant experience Full Job Description Far Shot Syracuse is looking for a part-time team member to help guide guests through recreational activities and provide a great customer experience. This role is ideal for someone energetic, friendly, and comfortable working in a fast-paced hospitality environment. Responsibilities Provide excellent customer service to all guests Welcome guests and help them get started with activities Take orders and process payments Maintain a clean and organized facility Learn the rules and safety procedures for activities offered at the venue Ensure all guests follow safety guidelines Create a fun and positive experience for guests Requirements 1-2 years of experience in retail, restaurant, or hospitality preferred Strong communication and interpersonal skills Able to work both independently and as part of a team Comfortable working in an environment where alcohol is served Basic computer skills Must be available to work Saturdays Flexible schedule (10-20 hours per week)
Job Type:
Part-time Pay:
From $16.50 per hour
Benefits:
Employee discount Application Question(s): Are you able to work Saturdays?
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements