Service Administrator

Service Administrator at Russell Tobin Service Administrator at Russell Tobin in Syracuse, New York Posted in 4 days ago.

Type:

full-time

Job Description:

Account Representative/Sr. Customer Service Administrator/Service Administrator East Syracuse, NY, 13057

Job Duties:

Provides strategic direction for pre-delivery and after-sale support to customers which may include product ordering, availability and delivery. Perform duties related to overall customer service including support as related to sales team and order manager team. Key responsibilities include running daily reports to support strategic account management, equipment ordering, other coordination to ensure smooth order lifecycle. Prepare warranty registration and morning reports.

Qualification Requirements:

Bachelor's Degree with 1+ years of customer service experience or Associate's Degree with 3+ years of customer service experience or High School Diploma with 5+ years of customer service experience. PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for

San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.