Scheduling Assistant

Scheduling Assistant Visiting Angels - Canton - 3.8 Canton, OH Job Details Part-time $18 an hour 4 days ago Qualifications Record keeping Customer relationship building Phone communication Staff scheduling Administrative experience Home care Entry level Client interaction via phone calls

Full Job Description Join Our Team:

Scheduling Assistant Are you a puzzle-solver with a passion for helping the aging community? Visiting Angels is looking for a high-energy, detail-oriented Scheduling Assistant to be the bridge between our amazing caregivers and the families who rely on them. In this role, you aren't just moving shifts around; you are ensuring that seniors receive consistent, high-quality care by matching them with the right caregivers at the right time. The Role at a

Glance Job Type:

Part-time Location:

Canton, OH Pay Range:

$18 per hour Reporting to:

Operations Manager What You'll Be Doing The Master Puzzle:

Manage daily and weekly schedules for our team of caregivers, ensuring all client shifts are filled.

Relationship Building:

Act as the primary point of contact for caregivers regarding their schedules, call-outs, and availability.

Client Connection:

Communicate schedule changes to clients and their families with empathy and professionalism.

Problem Solving:

Quickly address last-minute cancellations by finding suitable replacements to ensure no lapse in care.

Compliance & Matching:

Match caregivers to clients based on skills, personality, and specific care requirements.

Data Integrity:

Maintain accurate records in our scheduling software to ensure seamless payroll and billing processes

What We're Looking For Experience:

1-2 years in scheduling, administrative support, or customer service preferred (Home Care experience is a huge plus!).

Reliability:

A commitment to being a steady presence for our staff and the families we serve.

Communication:

Exceptional phone etiquette and the ability to communicate clearly via text and email. The "Puzzle Solver"

Mindset:

Ability to handle complex logistics and think on your feet in a fast-paced environment.

Why You'll Love Working Here Meaningful Work:

You'll see the direct impact of your work on the lives of seniors in our community.

The Vibe:

A supportive office culture where we celebrate wins and tackle challenges as a team. How to Apply Ready to help us provide peace of mind to our community? Please apply with your resume and a brief note telling us why you enjoy organization and helping others. Canton Visiting Angels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.