Marble & Granite Concepts Inc. is seeking an organized, dependable, and personable Office Administrator / Customer Service Assistant to support our front office and provide a professional, welcoming experience for our customers. This position is an important part of our day-to-day operations. You will serve as one of the first points of contact for customers, vendors, and visitors while helping coordinate communication between the front office, warehouse, and production team. The ideal candidate is friendly, detail-oriented, comfortable working with customers, and able to stay organized in a busy office environment. Key Responsibilities Answer incoming phone calls and respond to emails in a professional and timely manner. Direct customer, vendor, and general inquiries to the appropriate team member. Greet walk-in customers, clients, vendors, and visitors and assist with general questions, forms, and contact information. Walk customers through the warehouse to review available stone and material options. Assist customers during the material selection process and accurately complete customer selection forms. Manage calendars, schedule appointments, and coordinate meeting times. Help communicate scheduling and customer information between the front office, warehouse, and production team. Maintain organized customer records, paperwork, and filing systems. Monitor office supplies and inventory and coordinate reorders when needed. Assist with general administrative tasks and help maintain an organized, professional, and welcoming front office environment. Qualifications Strong verbal and written communication skills. Excellent organization, time-management skills, and attention to detail. Friendly, professional, and comfortable interacting directly with customers. Ability to multitask, prioritize responsibilities, and work independently while communicating with a team. Proficiency with Microsoft Office (Word and Excel) and/or Google Workspace. Ability to handle customer and company information with professionalism and discretion. Prior experience in an administrative, office, receptionist, or customer service role is preferred. Industry experience is a plus. Experience in countertops, stone, construction, remodeling, kitchen and bath, flooring, cabinetry, interior design, or a showroom environment is helpful but not required. We are willing to train the right person.

Pay:

$19.00 - $23.00 per hour Expected hours: 40.0 per week

Work Location:

In person