Communications Representative

Description:

About Us One New Creation, LLC is a home remodeling company dedicated to providing quality service and professional customer support throughout each stage of the renovation process. Position Overview We are seeking a professional and customer-focused Communications Representative to support customer interactions, appointment coordination, and internal communication efforts. This role helps ensure clear and timely communication between customers, office staff, and project teams. Key Responsibilities Respond to customer inquiries by phone, email, and other communication channels Provide professional and accurate information regarding company services Coordinate appointments and follow-up communication with customers Maintain accurate customer records and communication logs Assist with updating schedules and supporting office coordination Support communication between office staff and project teams Help maintain a positive and professional customer experience

Requirements:

Previous customer service, communications, or administrative experience preferred Strong verbal and written communication skills Professional and friendly demeanor Basic computer skills, including email and scheduling software Strong organizational and multitasking abilities Reliable and team-oriented