Client Retention Manager 144Management Inc. Independence, OH Job Details Full-time $51,376.16 - $75,872.37 a year 19 hours ago Benefits Paid training Professional development assistance Flexible schedule Referral program Qualifications Customer communication Continuous improvement Client services Territory management B2B Retail sales Full Job Description We are seeking a dynamic and proactive Client Retention Manager to lead our efforts in strengthening client relationships, enhancing customer satisfaction, and driving long-term loyalty. This role offers an exciting opportunity to oversee client engagement strategies, manage cross-functional teams, and utilize data-driven insights to optimize retention initiatives. The ideal candidate will be passionate about delivering exceptional client service, possess strong leadership skills, and thrive in a fast-paced environment focused on continuous improvement and client success.

What You'll Do:

Manage daily business-to-business (B2B) field operations within a designated local market territory. Conduct direct, face-to-face consultative presentations to business owners and corporate decision-makers. Analyze existing utility billing data to identify immediate cost-saving opportunities. Secure and process commercial energy enrollments utilizing a streamlined digital onboarding platform. Participate in daily morning strategy sessions at our central office to review territory metrics.

Position Requirements:

Exceptional interpersonal communication skills and an outgoing, confident personality. A competitive, sports-minded attitude with a strong desire to hit weekly production goals. High resilience and the ability to maintain a positive, professional demeanor in the field. Prior experience in face-to-face industries like hospitality, retail sales, customer service, or athletics is highly valued.

Compensation Details:

Expected First-Year Earnings:

$50,000-$75,000 (includes training pay, uncapped commissions, and performance bonuses). Join us as a Client Retention Manager to make a meaningful impact by fostering lasting client relationships through innovative strategies, inspiring leadership, and dedicated service excellence!

Pay:

$51,376.16 - $75,872.37 per year

Benefits:

Flexible schedule Professional development assistance Referral program

Work Location:

In person