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Fred Beans Automotive- Abington, PA

Assistant Service Manager

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Manager (General)

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$76,923 / year median in Pennsylvania

-8% projected decline

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Job Description

Are you enthusiastic about providing top-notch customer service? Fred Beans Automotive is immediately hiring an Assistant Service Manager in Abington! Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for Eight years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! What You'll Do Provide exceptional and efficient customer service Make recommendations based on customer vehicle Answer phones and schedule service appointments Coordinate with parts department and other vendors Update customers on service progress of vehicle Assist Service Advisor team with daily operations Ensure the customer has a positive overall service experience Prepare and complete all documentation related to the service transaction.
Why You'll Love It Here Company-Funded Training :
We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.
Competitive Pay :
Unlimited earning potential with salary plus bonus pay—the more you connect with customers, the more you earn!
Career Growth Opportunities :
We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
Performance Incentives :
The more you help our customers and team succeed, the more rewards you earn!
Work-Life Balance :
Enjoy convenient hours Monday through Saturday—
NO Sundays Comprehensive Benefits :
Health, dental, and vision insurance to ensure you and your family are covered. Life and disability insurance for peace of mind. Bereavement leave for support during challenging times. Even pet insurance—because furry family members matter too! 401(k) with
Company Match :
Plan for your future with a company that invests in you.
Paid Time Off :
Paid parental leave for life's biggest milestones. Generous vacation and personal time for rest and recharging. Volunteer Time Off to give back to the community. Company-Paid Holidays so you can spend time with loved ones.
Employee Savings Plan :
Take advantage of programs that make financial planning simple and beneficial.
Employee Referral Bonuses :
Earn rewards for helping bring talented people to our team.
Long-Term Job Security :
With over 50 years in business and continuous growth, we offer stability and opportunity.
Healthy Living Program :
We care about your overall well-being and offer resources to support physical, mental, and financial health.
Perks and Discounts :
Discounts on vehicle purchases, parts, and services. Membership to our AutoRewards program, saving you money at over 150 vendors. What You'll Need Excellent customer service and communication skills Good organizational and time management skills Previous experience as an assistant service manger, service advisor or service technician preferred. A valid driver's license Reliable transportation Attention to detail •Fred Beans Automotive is an equal opportunity and veteran friendly employer.
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Vision insurance
Work Location:
In person
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) Dental insurance Retirement plan Tuition reimbursement
Work Location:
In person