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Forming America

Customer Service / Sales Representative / Manager

Career Insights for Customer Service Manager (General)

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Based on Pennsylvania data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$76,923 / year median in Pennsylvania

-8% projected decline

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Job Description

Customer Service / Sales Representative / Manager Forming America Allentown, PA Job Details Full-time $70,000 - $80,000 a year 9 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Construction sales Operations management Customer service Construction industry experience Construction experience Crew management Full Job Description Job Overview We are seeking someone with a background in concrete construction to run a small concrete form rental branch.
Responsibilities Sales:
Acquire new customers, quoting, customer visits / deliveries, follow-up
Management:
branch personnel, oversight of all rental and sales transactions, yard organization, operations This is a full-time position that requires on-site branch management as well as local travel Knowledge of Steel-Ply style concrete forms is a plus.
Pay:
$70,000.00 - $80,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person