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Agent in Charge (shift supervisor) - Ephrata, PA - new location!
Job Description
Zen Leaf is opening a new Cannabis dispensary in Ephrata, PA, and we're looking to build a team of rockstars! Full-Time. Open availability required for any shifts (open/close). Weekends/holidays required. $18/hour + Tips.
•This is a Shift Supervisor role. At least 1 year of Supervisory experience in a retail/customer service/hospitality environment is required.
• Company Overview Zen Leaf is dedicated to creating a welcoming and authentic environment for cannabis enthusiasts. Since opening its first dispensary, Zen Leaf has built a reputation for reliability, accessibility, and community engagement within the cannabis industry. Overview We are seeking an energetic and motivated Agent in Charge to lead our new location in Ephrata, PA. This pivotal role involves overseeing daily operations, building strong customer relationships, and ensuring compliance with industry regulations. The ideal candidate will possess excellent sales skills, a passion for customer service, and a comprehensive understanding of retail sales processes. Duties Lead and manage all store operations, ensuring smooth daily functioning and exceptional customer experiences Drive outside sales efforts by engaging with clients, conducting outreach, and expanding the customer base Build lasting relationships with customers through personalized service and effective communication Oversee sales administration tasks Maintain compliance with state regulations Analyze sales data to identify trends, opportunities, and areas for improvement Qualifications 1 + year of supervisory experience in a retail, customer service, or hospitality environment. Strong negotiation skills coupled with excellent communication abilities Multilingual or bilingual capabilities are a plus for serving diverse communities Possess a positive attitude while greeting customers and patients. Be an advocate of cannabis customer care. Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product. Build rapport with regular patients/customers to promote repeat business. Work well with others in a fast-paced, dynamic retail environment. Exceptional customer service skills with a focus on client communication and relationship building Demonstrated ability to lead a team effectively in a fast-paced environment Join us as we expand our footprint in Ephrata! Bring your enthusiasm and passion for delivering outstanding customer experiences. This paid position offers an exciting opportunity to grow your career while making a meaningful impact in our community!
Job Type:
Full-time Pay:
$18.00 per hour Expected hours: 32 - 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance