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WS
Walnut Street Theatre
Associate Audience Services Manager
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Customer Service Manager
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Based on Pennsylvania data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,190 / year median in Pennsylvania
+17% projected growth
Job Description
The Walnut Street Theatre seeks an Associate Audience Services Manager to support our front-of-house operations. The Associate Audience Services Manager is responsible for ensuring a safe and welcoming experience for attendees to the Mainstage and Independence Studio on 3 productions, and special events. Responsibilities include general customer service, gift shop management, scheduling database management, and coordinating volunteer ushers. Applicants must have excellent people skills, strong computer skills, be organized and able to multi-task in a fast-paced environment. This is a full-time, seasonal position starting now through May 30, 2027. This position requires a 6 day a week schedule, including nights and weekends. The salary is $760/week plus excellent benefits.