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Dirty Dough Cookies

Treat Shop Full-Time and Part-Time Staff -Warrington

Entry-Level JobVerifiedNo experience needed

Career Insights for Retail Customer Service Manager

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,190 / year median in Pennsylvania

+17% projected growth

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Job Description

Dirty Dough cookies is one of the nations fastest growing gourmet cookie chains. our unique warm soft stuffed cookies has made it's way toWarrington at the Shops at Valley Square. We are looking to fill additional Full-Time and Part-Time positions quickly.
Responsibilities:
  • Oversee daily operations of the store, including sales, baking, and customer service
  • Ensure excellent customer service by resolving any issues that arise
  • Monitor and maintain inventory levels, ensuring stock availability and accuracy
  • Utilize point-of-sale (POS) systems to process transactions and track sales data
  • Maintain a clean and organized store environment
Experience:
  • Excellent customer service skills, with the ability to resolve customer complaints effectively
  • Knowledge of inventory management principles and practices
  • Familiarity with Toast point-of-sale (POS) systems and other retail software applications would be helpful.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Must be willing to work alone and independently
Skills:
  • Sales
  • Sales management
  • POS systems
  • Selling techniques
  • Stock management
  • Marketing strategies
  • Team management
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required. The store manager may be required to perform additional tasks as needed. Salary range listed includes tips which can vary based on average sale and customer service.
Job Types:
Full-time, Part-time Pay:
$12.00
  • $17.
00 per hour
Benefits:
Employee discount
License/Certification:
ServSafe (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements