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Holistic Industries
Liberty Lead
Career Insights for Retail Customer Service Manager
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Based on Pennsylvania data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,190 / year median in Pennsylvania
+17% projected growth
Job Description
Role:
Liberty Lead Location:
Willow Grove, PA Full Time We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We areHiring Your Impact:
Deliver a friendly, welcoming, and memorable Liberty experience for every customer and teach, coach, and mentor the team to do the same. Foster a warm and knowledgeable environment that encourages repeat visits. Share a comprehensive knowledge of cannabis-related topics, current trends, and impart valuable information to customers. Provide leadership in managing inventory, opening and closing procedures, and ensure compliance with regulations and standard operating procedures. Share feedback and insight on product trends, customer feedback, and propose operational improvements to drive the business.Your Strengths:
You are welcoming and inclusive of others, value individual differences, and love being part of a winning team. You have experience with operating a point-of-sale system, cash handling, and have meticulous attention to detail. You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently Capable of managing oneself and supervising others effectively. Demonstrates strong ethical standards and sound judgment in decision-making. If we areEMPATHETIC, HONORABLE & ACCOUNTABLE
And we grow ourselves and business with GRIT then we will beCHAMPIONS OF CANNABIS
Why Join Us:
Holistic Industries offers a comprehensive benefits package, including competitive base pay, a monthly bonus program, and medical, dental, and vision coverage. We also offer a team member discount in our stores, a Health Savings Account, pet insurance, and a 401(K) with a company match. Additional benefits include company-paid short term and long-term disability, life and AD&D insurance and mental health and urgent care services. Team Members can also take advantage of our referral program and generous paid time off (PTO). #ENGHPBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Bonuses/Stipends
- Health Insurance