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Houck Transit Advertising

Account Coordinator

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,857 / year median in Minnesota

-3% projected decline

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Job Description

ACCOUNT COORDINATOR
The Company:
Houck Transit Advertising oversees and manages contracted advertising campaigns from inception to final product or outcome. The Account Coordinator is a key player in coordinating and managing information flow and expectations between departments and clients in this fast-paced position. Account Coordinators perform organizational functions that occur before, during and after the contract phase of the sales cycle.
The Position:
1-2 years of work experience as an account coordinator/project manager, customer success or other related experience. Media experience a plus. Strong written and interpersonal communications skills. Ability to persuade and creatively problem solve. Assume the role of liaison between clients and the company. Eager to be an advocate, partner and resource for our clients. Capable of prioritizing multiple projects and work activities in the most efficient way. Advanced computer knowledge and data management experience. Highly developed in typical business-type software and eager to learn new proprietary systems. A business acumen and good with numbers. Ability to follow directions with an attention to detail and accuracy. Enjoy collaborating and being part of a team. Even if you don't meet every requirement in this job description, we still encourage you to apply. We're looking for ambitious team players who will add value and stick with us as we grow - not just candidates who check all the boxes!
The Location:
Houck Transit Advertising is based in Shoreview, MN. Our city ranks as one of the best suburbs for professionals in Minnesota. Shoreview is close to both downtowns, while still providing a great outdoor atmosphere. Why Should You Apply & What is in it for you? Full-time with hybrid option Paid Time Off in addition to 13 Paid Holidays Flexible work hours 401K with Company Match Annual Bonus Opportunity Excellent Work/Life Balance Medical, dental, vision and other voluntary insurances.
Our Mission:
Our mission is to amplify our clients' advertising campaigns and elevate their brands with high impact transit advertising opportunities. We are a generational company, over 100 years in business, that clearly thinks long term. We believe our team members are our biggest asset and if we treat them as such, they will go to great lengths to serve our clients. We are passionate about our products and unwavering in our dedication to provide service and value to our partners. Currently we partner with transit systems spread across the United States and have built long-lasting relationships with each system based on open communication, respect and integrity.
Our Culture:
Above all we value our culture. The team we have crafted is the main reason we have experienced year after year of growth. Each team member works their tail off for our clients. Not because we tell them to but because they are rock stars who come to work each day motivated to lead us forward. Houck Transit Advertising is an equal opportunity employer and values diversity at our company. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type:
Full-time Pay:
$20.00 - $23.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance Ability to
Relocate:
Saint Paul, MN 55126: Relocate before starting work (Required)
Work Location:
Hybrid remote in Saint Paul, MN 55126

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance