Client Service Center Supervisor - ITSUP11

About DTMB:

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens . This person needs to be an excellent communicator, meaning they can explain things to an individual or large group in a way that they can understand and relate to, not necessarily an orator. We would love someone who is a motivator and leader.? You need to be organized, have good time management skills, and know the importance of a timeline. We need someone who is reliable and honest and who keeps their word and commitments to their colleagues and customers. We want someone who comes to work to work and holds themselves and their staff accountable. You need to embrace diversity, have a team-oriented mindset, and learn to communicate effectively with a wide range of professionals. Strong communications skills are a must.

About the position:

Supervise the staff of the MICJIN Help Desk in its function of providing technical support to all State of Michigan employees and partners. This includes setting priorities, directing operational activities and ensuring that quality information technology services are provided to customers of the Department of Technology, Management & Budget.

View the Position Description here:

Information Technology Supervisor Position Location:

This position is located in Dimondale, MI. Candidates should confirm work location and schedule at the time of interview. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week (subject to change). The state of Michigan offers competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation and sick time policies and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the state of Michigan employee family if you are interested. Please consider sending in your application today. If you are a self-motivated person with a proven track record, who wants a challenge and to work in a high paced environment, we are really interested in hearing from you. Current team members have the following to say about why you should work in this area: "GREAT office culture." "True positive team environment and management support." "Opportunities to share thoughts and opinions about our processes and the way we work." "There is a wide path for growth in your career and the management team supports employees reaching their full potential." "Doing work that directly affects the lives of every [resident] of the State of Michigan" The State of Michigan offers competitive work experience that includes a tuition reduction program at several key higher education institutes, career development, good benefits, hybrid work schedule, excellent vacation and sick time policies, and an ability to successfully juggle your work and personal life. We value you. We would like the opportunity to share with you more about the benefits of working for the state and joining the state of Michigan employee community if you are interested. Please consider sending in your application today. Forbes names State of Michigan a top 10 employer for new graduates The State of Michigan ranked eighth out of 300 total recognized organizations in a list of America's best employers for new graduates published in Forbes May 25. This position may be eligible for a sign-on bonus up to $3,500. Up to $1,750 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees. Classifications for the $3,500 bonus are: Information Technology Manager Information Technology Supervisor Education Possession of a certificate in information systems, data processing, electronics technology, mainframe operations, or microcomputer systems gained through completion of a one-year college level curriculum. Experience One year of experience as an Information Technology Technician 10. OR Two years of experience as an Information Technology Technician 9. Significant on-the-job, or other technical training that can be shown to provide the required knowledge of information systems equivalent to that gained through completion of a one-year college level curriculum may be substituted for the post-secondary certificate. Possession of an associate's degree in information systems, data processing, electronics technology, or microcomputer systems may be substituted for one year of information technology technician work experience. D TMB does not participate in

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If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted). Failure to attach applicable transcripts may result in your application being screened out. Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results. View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologySupervisor.pdf