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Influencer Account Coordinator
Career Insights for Customer Service Supervisor
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Scorecard
Based on Pennsylvania data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$56,842 / year median in Pennsylvania
-3% projected decline
Job Description
Remote Full Time Entry Level What We're Looking For We are seeking a motivated individual to join our affiliate team as an Influencer Account Coordinator. In this role, you will play a crucial part in serving our clients in the US by working closely with our influencer partners. The ideal candidate will be able to learn quickly and provide support with daily tasks to our existing influencer team. These tasks include recruitment, onboarding, and program updates. About You Marketing Degree or relevant experience in Digital Marketing and/or Influencer Marketing Strong work ethic and the ability to drive results Strong written and verbal communication skills with a focus on negotiations and client service Strategic and execution mindset Ability to solve problems and work independently Ability to learn quickly Confidence and eloquence in client meetings Proficient in Excel, including pivot tables, v-lookups, and formulas like sum, average, and calculating percentages Job Responsibilities Meet deadlines consistently, taking ownership of tasks and responsibilities Prioritize duties based on client needs Analyze industry trends and competitor exposure for informed decision-making Review and act on influencer applications Conduct outreach to recruit new influencers, supporting recruitment efforts Demonstrate expertise in influencer marketing principles Participate actively in client calls, showcasing program management skills Ensure prompt responses to emails, prioritizing client requests Show willingness to undertake additional tasks as needed beyond regular duties What's in it for you? Hybrid work. Remote work options are available outside of the head office locations Flexible work hours Summer Fridays Insurance coverage with cost incentives Paid parental leave benefits Advancement opportunities Ongoing training and development opportunities Opportunities to travel 401K contribution matching plan after 6 months Company sponsored events We are currently considering candidates from the following states: CA, CO, CT, DE, FL, GA, IL, MA, MI, NC, NH, NJ, NY, OR, PA, RI, and TX. Applicants must reside and be authorized to work in one of these states. Only applicants who meet the position qualifications and location requirements will be contacted. Gen3 Marketing is an Equal Opportunity Employer.