Part Time On-Call Coordinator

Cornerstone Caregiving is a home care agency who sends private caregivers into client's homes to assist with activities of daily living (ADLs). This position will hold the responsibility to undertake a variety of after hour office calls and text messages. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting our business activities after hours. Basic Responsibilities Maintain the live schedule after hours during the weekday and the weekend Assist the office team with general administrative duties after hours Manage client and caregivers' calls and texts sent through the Caregiver Line and Main Line Work within company software Expected to find coverage for shifts in the current week Cover a shift if an employee calls out last minute. Take calls from potential new clients and pass that information onto the correct department. Ability to work from 5pm to 8am weekdays, and Fridays from 5pm-Monday at 8am on weekends. Flexible and rotating schedule by being first or second on-call. + other duties Essential Duties Manage all incoming calls from multiple lines Oversee caregivers' schedules and clock in and out times Have the ability to cover a shift as needed Ability to be on-call multiple times a week and on weekends Requirements Computer knowledge is needed for this position Superior interpersonal skills Effective communication skills Pass a background check Must be available to work full on-call schedule

Experience:

Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type:

Part-time Pay:

$150.00 - $350.00 per week

Benefits:

Flexible schedule

Education:

Associate (Preferred)

Experience:

Caregiving:

1 year (Preferred) Computer skills: 1 year (Preferred) Customer service: 1 year (Preferred) Communication skills: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

Hybrid remote in Lubbock, TX 79424