Personal Lines Account Manager Crawford Butz is seeking a motivated and enthusiastic Customer Service Representative to join our team and carry on our tradition of excellent client relationships. Job Type Full Time with potential for limited remote work arrangements. Hours are 9:00 am - 5:00 pm Monday through Friday. Key Responsibilities Maintain a strong work ethic with a daily commitment to teamwork and customer satisfaction. Build and maintain strong client relationships to encourage repeat and referral business. Proactively seek instruction and feedback to ensure tasks are completed accurately. Promptly and accurately answer all customer communications and requests. Examples include (but not limited to): policy quotes, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Keep detailed and accurate records of client interactions. Develop and maintain a thorough understanding of our insurance products and services. Develop a strong working understanding of the agency's CRM tools and complete all data entry accurately. Seek education on carrier and industry trends to contribute to personal and agency success. Skills and Requirements Excellent communication and interpersonal skills Detail oriented and organized Proficiency with computers and basic systems (management systems, email, Microsoft office, etc.) Able to multitask and resolve issues efficiently Property and Casualty Insurance License (or willingness to obtain one) Benefits Competitive salary and benefits Paid time off Paid continuing education and professional certifications

Job Type:

Full-time Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

License/Certification:

Insurance Producer License (Preferred) Life Insurance License (Preferred) Ability to

Commute:

St. Louis, MO 63123 (Required) Ability to

Relocate:

St. Louis, MO 63123: Relocate before starting work (Required)

Work Location:

In person