Find & Apply For Customer Service Manager Jobs in Saint Louis, Missouri

Working at Lockton At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. Business unit Midwest Series Salary $65,000-$65,000 Schedule Full-time Lockton Benefits Offerings Click Here Workplace Hybrid Responsibility Icon Your Responsibilities Working at

Lockton:

At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Overview:

Lockton Midwest is looking for Associate Account Managers (AAM) to join our Risk Solutions Practice. This accelerated training program is designed for self-motivated individuals who are excited by a challenge and looking for consistent personal and professional growth in the insurance industry. We provide a competitive starting salary, developmental training opportunities, classroom learning experiences, and ongoing one-on-one coaching sessions with meaningful feedback. AAM's will work alongside multiple members of the account team in client consulting to meet risk management needs and positively impact the work we do for our clients. Together AAMs experience Lockton's caring diverse culture and at the same time, grow their professional skills for advancement. Rewards of being an Associate Account Manager at

Lockton:

• Accelerated Career Advancement
• Comprehensive Training Program
• Personalized Coaching
• Networking Opportunities
• Balanced Work Environment
• Engagement in Social Activities
• Hybrid work environment

Expected Contributions:

• Successfully completes Lockton Coverage Training Program
• Delivers transactional excellence and provides outstanding customer service in support of the broader account team
• Assists with daily client servicing encompassing strong client and carrier communication
• Partners with account teams during the client service cycle and proactively completes all designated tasks to meet deadlines
• Collaborates with various Lockton teams to achieve well-executed results
• Upholds standards of excellence in line with Lockton's operating procedures by adhering to standardized policies, processes, and systems
• Demonstrates organizational and time management skills to prioritize workloads to meet time-sensitive deadlines
• Communicates in a professional manner to contribute to a cohesive, pleasant work environment, both internally and externally
• Protects the confidentiality of information learned by performing the duties of the position
• Shows a commitment to professional growth in the commercial insurance industry by completing relevant classes and workshops
• Handles special projects as assigned Compensation and Benefits Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws.

The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus:

This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate. Check out

Lockton Benefits Offerings Here Qualification Icon Qualifications Qualifications:

• Bachelor's degree with a minimum of 3.3 GPA or comparable years of corporate experience
• Lifelong learner who is excited by a challenge and looking for consistent personal and professional growth
• Ability to self-motivate and work with varying degrees of autonomy or oversight
• Strong customer service, communication, and project management skills
• Ability to represent the practice and Lockton with integrity and professionalism at all times
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Exceptional attention to detail and accuracy of work product
• Organizational and time management skills to prioritize heavy workloads and meet time-sensitive deadlines
• Willingness to expand knowledge and effectiveness in insurance industry through extended insurance education
• Proficiency in Office Suite (Outlook, Excel, etc.)
• Ability to work outside of normal business hours as needed
• Legal right to work in the United States Equal Opportunity Statement Lockton Companies is proud to provide everyone an equal opportunity to grow and advance.

We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what's right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. Learn more about your Lockton experience No Agencies Please Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.