Real Estate Brokerage Client Experience Manager

Real Estate Brokerage Client Experience Manager Kirkland, WA Job Details Part-time | Contract $25 - $35 an hour 3 hours ago Benefits Flexible schedule Qualifications Vendor relationship building Client onboarding Supplier management Event coordination Greeting customers Mid-level Vendor relationship management CRM system proficiency Bookkeeping Communication skills Full Job Description Specialty Real Estate Group is looking for a Client Experience Manager to join our team. About the

Role:

We are a top producing real estate brokerage firm looking for someone with experience in wow'ing clients: high end retail, event planning, to name a few.

Core Responsibilities:

Database Nurture Manage CRM, execute automated and manual touchpoints, ensure every past client receives 8-12 touches per year Client Communication Send closing gifts, birthday/anniversary notes, market updates, client appreciation events Referral Generation Proactively ask for referrals, track referral sources, create systems to generate repeat business Review Management Manage Google, Zillow, and social reviews—solicit, respond, and leverage Client Onboarding Welcome new clients, set expectations, deliver client guides Offboarding & Follow-Up Post-closing follow-up, check-ins at 30/60/90 days, long-term nurture Event Coordination Plan client appreciation events, open house staffing, community presence Vendor Coordination Manage relationships with preferred vendors (inspectors, lenders, contractors) for client referrals

What We Offer:

Flexible schedule with remote work options. Competitive hourly rate commensurate with experience. Opportunity to grow into a full-time position. Supportive work environment with ongoing training.

Job Types:

Part-time, Contract Pay:

$25.00 - $35.00 per hour

Benefits:

Flexible schedule

Experience:

Bookkeeping:

1 year (Preferred)

Work Location:

Hybrid remote in Kirkland, WA 98033