Senior Account Manager GenSales Denver, CO Job Details Full-time $75,000 - $125,000 a year 1 hour ago Benefits 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications CRM software Script writing Managing customer accounts Interpersonal skills Managing sales strategy or development teams Account development Sales team management Attention to detail Sales coaching Organizational skills CRM system proficiency Sales leadership Account management Call center management Full Job Description About GenSales For over 23 years, GenSales, LLC has been a leading Denver-based outsourced B2B sales and lead generation company. We help organizations grow revenue through targeted appointment setting and sales development strategies - across SaaS, commercial services, and enterprise brands.

The role:

As a Senior B2B Account Manager, you'll be the bridge between our clients and our sales development team. You'll be the calm, confident driver who can: Own portfolio of 5-8 B2B client accounts, supporting $80,000+ in monthly revenue Build strong relationships with clients to keep stakeholders informed, confident, and retained Lead and coach a remote sales/SDR/calling team through call reviews, objection handling, and talk track improvements to consistently hit KPIs Run the day-to-day "engine": Monitor campaign quality, pacing, KPIs, appointment results, and fast problem-solving If you love building strong client relationships and turning a sales team into a high-performing machine - this is your lane.

What You'll Do:

Oversee day-to-day performance of outbound lead generation and appointment-setting campaigns. Lead and coach SDRs/callers through call reviews, objection handling, messaging, and performance feedback. Create and improve call scripts, talk tracks, and outbound messaging. Provide regular client updates, performance reports, and strategy recommendations. Identify problems quickly and take ownership of solutions. Handle client questions, requests, and escalations. Identify opportunities to grow existing client relationships.

Who you are:

You're a rockstar who is both client-polished and performance-obsessed - you can talk strategy with executives at 10:00 and run a killer coaching huddle at 10:15.

What we are looking for:

5+ years in Call Center leadership (sales/SDR/appointment setting) 5+ years in B2B client management and/or experience Proven ability to coach sales teams and improve performance Strong understanding of B2B cold calling and outbound prospecting Experience managing multiple clients or campaigns at the same time Excellent communication, organization, and problem-solving skills Strong follow-through and attention to detail Developing sales scripts and outbound messaging CRM proficiency (VanillaSoft preferred), Google Workspace; dashboards/reporting a plus Traits we value: Client-focused and professional Outgoing and ambitious personality - hard work is critical to our culture Organized and able to manage multiple priorities Fast learner who can thrive independently in a team environment Results-driven and accountable with a competitive spirit Proactive and comfortable solving problems Someone who takes ownership and follows through

Work Environment:

This is a hybrid/remote position that requires strong communication, accountability, and the ability to stay connected with clients and internal team members throughout the day. The ideal candidate is comfortable managing client relationships, leading SDR performance, and collaborating with team members in a flexible work environment.

Compensation & Benefits:

Starting salary from $75,000 per year with up to $50,000 bonus potential opportunity. Total salary range $75,000 to $125,000 Bonus/incentive opportunities Health benefits 401(k) with 3% company match Paid time off Ready to lead from the front? If you're the kind of leader who can elevate a team, strengthen client trust, and scale performance across multiple programs - apply and let's talk.

Job Type:

Full-time Pay:

$75,000.00 - $125,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): What is the best email to reach you for scheduling an interview?

Experience:

Call center management: 5 years (Required) Account management: 5 years (Required) CRM software: 3 years (Required)

Location:

Denver, CO 80231 (Required) Ability to

Commute:

Denver, CO 80231 (Required)

Work Location:

Hybrid remote in Denver, CO 80231