Showroom & Client Experience Coordinator

Showroom & Client Experience Coordinator Manchester, NH Job Details Full-time $18 - $22 an hour 21 hours ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Computer operation Computer literacy Attention to detail In-home experience Appointment scheduling Client interaction via phone calls Full Job Description Job Overview We're a growing, well-established bathroom remodeling company looking for a friendly, organized, and professional Showroom & Client Experience Coordinator to be the first point of contact for our customers—both on the phone and in our Manchester showroom. This is a hybrid role that blends lead setting, customer service, and in-showroom experience. You'll help schedule in-home consultations, support our sales team, and warmly welcome customers who stop by our showroom. If you enjoy talking to people, staying organized, and representing a high-quality brand—this role may be a great fit.

What You'll Be Doing:

Answer inbound calls and follow up with customers who request information Make outbound calls to homeowners ready to revamp their space Schedule qualified in-home design consultations for our sales team Welcome walk-in showroom customers and provide a great first impression Answer general questions about our products and process (no design or hard selling required) Keep customer information organized and up to date in our system Support showroom organization and day-to-day flow Work closely with sales and management to ensure a smooth customer experience

Schedule:

Mon, Tues, Thurs, Fri:

8:30 a.m.-6:00 p.m.

Sat:

9:00 a.m.-1:00 p.m.

Days Off:

Wednesday & Sunday What We're Looking For:

Strong communication skills (phone and in-person) Friendly, professional, and confident demeanor Organized and detail-oriented Comfortable using basic computer systems and CRM tools Reliable and consistent with follow-through Ability to multitask while maintaining a calm, welcoming presence

Perks & Benefits:

Competitive hourly Paid holidays & PTO Health, Vision & Dental Insurance Supportive, team-focused culture Ongoing training to sharpen your skills and grow your career Why This Role is

Different:

No cold calling No late nights No high-pressure sales You're representing a trusted, established brand in a professional setting

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off

Work Location:

In person