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Service Appointment Coordinator

Job

Friendship Automotive

Bristol, TN (In Person)

Full-Time

Posted 5 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/12/2026

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Job Description

JOIN A WINNING TEAM!
At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News
BEST DEALERSHIPS TO WORK FOR 14
years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for an
APPOINTMENT COORDINATOR
to join our Service Team. The best candidates are friendly, reliable, and enjoy grasping new concepts quickly.
Responsibilities:
Respond quickly and professionally to service department phone inquiries Set customer appointments to visit service department Provide customers with dealership information Accurately answer customer questions using word tracks or templates Make customer reminder and follow up calls Utilize and maintain Customer Relationship Management system daily
Requirements:
Strong focus on providing excellent customer service in a fast-paced dealership Internet and computer savvy Excellent written and verbal communication skills Ability to work well in a process-driven environment Detail-oriented and organized Available to work flexible hours, including some
Saturdays Benefits:
Our benefits package includes medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

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