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HB
Hardin-Simmons Bookstore
Team Lead (Part-Time)
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Texas data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,838 / year median in Texas
+21% projected growth
Job Description
Team Lead (Part-Time) Hardin-Simmons Bookstore Abilene, TX Job Details Part-time $14
- $16 an hour 8 hours ago Benefits Employee discount Opportunities for advancement Flexible schedule Qualifications Retail customer service procedures Teamwork Customer service Merchandising Employee relationship building Problem-solving Organizational skills Retail management Full Job Description The Team Lead works closely with the Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits.
Responsibilities:
- Receive and process shipments
- Re-filling merchandise on sales floor
- Daily cleaning tasks
- Special projects as needed
- Maintain a positive work environment and promote teamwork
- Handle customer inquiries and resolve any issues or complaints
- Ensure adherence to company policies and procedures
Skills:
- Excellent phone etiquette and communication skills
- Excellent customer service and professionalism
- Organizational skills to effectively manage team schedules, projects, and deadlines
- Ability to effectively manage stock levels and inventory control This position requires a motivated individual with strong leadership qualities.
Please note:
this is a part-time position with hours that will vary based on payroll. Students encouraged to apply. Pay dependant on experience. For further consideration, email your resume and availability toJob Type:
Part-time Pay:
$14.00- $16.