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Legacy Home Health Agency

Authorizations Coordinator

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,687 / year median in Texas

+5% projected growth

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Job Description

Join Our Team as a PAS/PHC Authorization Coordinator! Are you passionate about helping others and making a difference in your community? Join our growing team and play a vital role in helping patients receive the in-home care services they need.
Schedule:
Monday - Friday | 8:00 AM - 5:00 PM What You'll Do Process and coordinate authorizations for PAS/PHC services. Communicate with insurance providers, managed care organizations, and state agencies. Monitor and follow up on authorization requests to ensure timely approvals. Maintain accurate client records and documentation. Provide exceptional customer service and support. Qualifications Customer service experience required. Healthcare, PAS/PHC, or authorization experience preferred. Bilingual (English/Spanish) required. Benefits Medical, Dental, Vision & Life Insurance Generous PTO & Paid Holidays Tuition Reimbursement Professional Development Opportunities Why Join Us? Enjoy a rewarding career where your work directly supports seniors and families in our community. If you're organized, compassionate, and looking for opportunities to grow, we'd love to meet you! Apply today and make a difference with a team that cares.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • Health Insurance