At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range:

$59,916

• 74,295 annually

Job Description:

Your Piece of the Puzzle As NFM's Cashier/Customer Service Manager you will be responsible for managing all activities surrounding the cashiering and customer service staff.

Job Duties:

A Day in the

Life Manage:

Recruit, hire, coach, train, schedule, set goals and provide feedback

Govern:

Complete timekeeper functions, administer benefit pay accurately and track staff paperwork in regards to job orders, class changes and terminations

Collaborate:

Respond to all communications daily and attend schedule training events

Resolve:

Receive and follow-up with appropriate manager for all escalated customer situations

Lead:

Follow policies, discipline staff as needed, control expenses and turnover

Support:

Special events staffing and set up, finance and leasing programs and Berkshire Hathaway Shareholder on-site events Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.

Qualifications:

Can You Check These Boxes? Bachelor's Degree in Business or related field preferred 3-5 years of customer service experience that has included answering customer questions and concerns on a regular basis 2 years of supervisory or management experience 1 year of retail experience English/Spanish bilingual speakers preferred Ability to work night, weekend and/or early morning hours based on business needs Data entry skills per established department requirements Knowledge of Microsoft Office Software applications Pre-employment screening includes, but isn't limited to, criminal background check

Benefits:

What's in It for You? As a full-time member of our NFM Family, you will enjoy: Same day pay

• access to your earned pay on-demand, when you need it the most Competitive pay
• generous annual increases up to 7% Inclusive culture
• Because everyone who works or shops at NFM should feel right at home Health, dental, vision, life Insurance, short and long term disability Paid holidays (upon hire) and paid time off (after 90 days) Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months) Virtual and in-person career development opportunities at all levels Paid community volunteer opportunities Tuition Reimbursement You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year.

NFM's 401(k) also offers Berkshire Stock as an investment option Nebraska Furniture Mart is an Equal Opportunity Employer