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Student

College Work Study - TRiO

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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Based on Texas data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,687 / year median in Texas

+5% projected growth

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Job Description

GENERAL DUTIES AND RESPONSIBILITIES
Answering phones, scheduling appointments, student activities support
KNOWLEDGE, SKILLS AND ABILITIES
Computer skills, communication skills, customer service skills
WORKING CONDITIONS
Sitting