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Goodwin Recruiting

Personal Lines Account Manager

Career Insights for Customer Service Account Manager

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$64,495 / year median in Texas

-9% projected decline

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Job Description

Job Summary To Apply for this
Job Click Here Position Summary:
We are currently looking for a licensed professional to fill the role of a Licensed Personal Lines Account Manager at our Decatur, Texas office. In this position, you will be the go-to expert for our clients, managing their personal lines insurance needs with expertise and providing top-tier customer service.
Key Responsibilities:
Establish, develop, and maintain strong client relationships by offering knowledgeable and friendly service. Manage and oversee a portfolio of personal lines insurance accounts, ensuring clients' coverage meets their needs. Advise clients on policy coverage options and help them make informed decisions about their insurance. Process policy changes, renewals, and cancellations, adhering to industry standards and regulations. Collaborate with insurance carriers to negotiate terms and advocate for clients' interests. Maintain precise records of client interactions, transactions, and policy details. Stay current with the latest trends and products in the personal lines insurance market.
Qualifications:
Active Property & Casualty license (P&C) Proven experience as an Account Manager or similar role within the insurance industry. Strong communication and interpersonal skills, capable of building rapport with a diverse clientele. Proficient with computers and common industry software applications.
Work Schedule:
This position is based in our Decatur, Texas office. M-F 8-5
Local Time What We Offer:
A supportive and collaborative team environment. Professional growth opportunities within the insurance industry. Competitive salary and benefits package.
JOB ID :
177837 #post Thomas McMahon To Apply for this Job Click Here Apply Now Share This Job Share on Email Share on Linkedin Share on Facebook 𝕏 Share on X Share on Email