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ARPCO Transport Services

Scheduling Coordinator / Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,687 / year median in Texas

+5% projected growth

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Job Description

Scheduling Coordinator / Customer Service ARPCO Transport Services - 3.0 Grapevine, TX Job Details Full-time $16 - $20 an hour 13 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Computer operation Spanish Microsoft Outlook English High school diploma or GED Typing Associate's degree Office experience Full Job Description Operations Department seeking individuals to work in fast-paced environment doing data entry, scheduling, and customer service. Monday through Friday. Office located in Grapevine, TX. Prior experience in a logistics office is a plus. Primary responsibilities Data Entry into Transportation Management Software Telephone Handling (Inbound / Outbound) Appointment Scheduling Paperwork Requests and Follow-up Other Miscellaneous duties as assigned
Minimum Requirements :
HS Diploma (or GED equivalent) Communicate clearly in English (both verbal and written) Computer Literate (MS Office - Outlook, Excel, Word) Type 50+
WPM Other:
Prior work history at trucking company and / or freight brokerage a plus Bilingual preferred (Spanish)
Job Type:
Full-time Pay:
$16.00 - $20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you willing/able to take a typing assessment? Have you worked in a freight office (trucking company, freight brokerage, etc.) in the last two years?
Education:
Associate (Preferred)
Experience:
Office:
1 year (Preferred)
Language:
Spanish (Preferred) Ability to
Commute:
Grapevine, TX 76051 (Required)
Work Location:
In person