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Core Reach Group

Entry Level Manager

Entry-Level JobVerifiedNo experience needed

Career Insights for Retail Customer Service Manager

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,838 / year median in Texas

+21% projected growth

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Job Description

Entry Level Manager Core Reach Group Laredo, TX Job Details Full-time $65,000 - $75,000 a year 15 hours ago Qualifications High school diploma or GED Full Job Description Core Reach Group is seeking an Entry Level Manager to lead our retail team in Laredo. This isn't your average management job, it's an accelerated path to management where you will be the face of our clients, delivering elite solutions and at the forefront of every customer experience. We don't just hire managers; we build them. Through our high-impact training, you will learn to optimize account performance, analyze client needs, and lead a dedicated team of representatives to hit goals and exceed expectations. Responsibilities as an
Entry Level Manager:
Assist customers with account management, including reviewing current services, updating account details, and helping them enroll in client options when appropriate. Help coordinate the customer experience on the retail floor by guiding guests through available services and ensuring they feel confident in their selections. Support & manage the onboarding and day-to-day guidance of customer service representatives Assist with account adjustments through secure digital platforms to ensure a smooth and efficient setup for customers. Help maintain strong customer relationships by resolving basic concerns, following up when needed, and promoting a positive and welcoming store environment. Minimum Qualifications of the Entry Level Manager High school diploma or GED required. Energetic, detail‑oriented, and willing to learn new client promotions and devices. Bilingual English/Spanish skills are a strong advantage in the Texas market but not mandatory
Pay:
$65,000.00 - $75,000.00 per year
Work Location:
In person