Briley Investments, Inc. dba Aaron's is seeking outgoing, highly motivated, energetic, career-minded individuals to join our outstanding Team of Associates. We are a two-time winner of "Best Overall Franchise" with 3 locations in west Texas. We provide name brand appliances, electronics, computers and home furnishings to customers through sales and lease ownership plans. Aaron's has a long legacy as an industry leader built on a foundation of excellence, customer focus, quality products and services. As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.
Customer Accounts Advisor:
Aaron's provides a fun and positive environment for our Associates and a place where building relationships with our customers is key! As a Customer Accounts Advisor you will have the opportunity to learn the various facets of our business to help build a foundation for a career at Aaron's! In addition to supporting the overall needs of the store by assisting other associates, you will be primarily responsible for assisting the Customer Accounts Department with lease agreement renewals. At Aaron's you are making a difference - your dedicated attention to each customer helps bring them closer to their goal of ownership. Come see why the difference is personal at Aaron's, connect with us today!
Job Duties:
Collect Revenues and Protect Company Assets:
Act as a customer counselor by discussing benefits of timely lease agreement renewal payments Contact customers directly who have not paid their Lease agreement(s)
Customer Care:
Daily contact of customers over the phone and/or field visits, as needed Maintain and update customer database Assist with merchandise returns and customer deliveries as needed
Additional Duties:
Clean and certify returned merchandise in the Quality Assurance Center Assist in the field where necessary
Requirements:
Good communication and interpersonal relationship skills Position routinely requires lifting, loading, and "dollying" heavy merchandise Strong telephone etiquette Good organizational skills Maintain professional appearance Good driving skills with the ability to legally drive 14' Box Trucks Position sell plus Licensure and Background requirements: As a Customer Accounts Advisor at Aaron's, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days and holidays Bonus & commission opportunities Five day work week Ongoing training and development All Customer Accounts Advisors must have a satisfactory MVR (driving record), a valid Driver's and comply with the Aaron's Driver Qualification Policy. All Customer Accounts Advisors must pass a drug screen and criminal background investigation before beginning employment. A job performance reference check is also required.
EEOC Statement:
Aaron's is an Equal Opportunity Employer' '
Benefit Conditions:
Waiting period may apply Only full-time employees eligible
Work Location:
One location
Paid Training:
Yes Typical end time: 8:00 PM Typical start time: 8:00