Key Responsibilities:

Supporting new employees through training and future development Demonstrating and coaching behaviors that ensure quality customer service Training existing Installers/Technicians on changing processes, procedures, and technologies Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards Improving team and individual performance by working hands-on alongside the technicians Managing fleet-related processes including vehicle maintenance and upkeep Addressing escalated customer and/or employee issues

Skills, Experience and Requirements Skills and Qualifications:

Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals Ability to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reports Ability to write reports and correspondence Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicle Ability to climb a 40 Ft. ladder safely, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder (the fall protection equipment capacity is 310 pounds and the tools are 40 pounds) A strong competency in leading, developing, mentoring, and coaching Excellent presentation, facilitation, and communication skills Willingness to work flexible hours, including weekends and holidays Visa sponsorship not available for this role

Salary Range:

Compensation:

$63,150.00/Year - $90,000.00/

Year Salary Ranges Compensation:

$63,150.00/Year - $90,000.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. 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