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Customer Service & Logistics Coordinator
Career Insights for Customer Service Supervisor
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Scorecard
Based on Texas data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$52,687 / year median in Texas
+5% projected growth
Job Description
Customer Service & Logistics Coordinator Connect Staffing - 5.0 Pasadena, TX Job Details Full-time $17 an hour 14 hours ago Qualifications Logistics customer service Managing clients in a customer support role Warehouse experience Customer support Full Job Description Join a well-established third-party logistics (3PL) and distribution company that specializes in warehousing, inventory management, order fulfillment, and transportation services. We are seeking a dependable, detail-oriented professional with experience in logistics, order processing, and customer service to support our growing operations. Job Responsibilities Process customer orders accurately using a Warehouse Management System (WMS). Review orders for special instructions and customer requirements. Generate work orders, shipping documents, and related paperwork. Email shipment confirmations and reports to customers by the next business day. Process inbound shipments into the WMS. Send daily inbound shipment reports to customers. Prepare and distribute monthly inventory reports in Excel or PDF format. Respond promptly to customer inquiries regarding orders, shipments, inventory, and invoices. Maintain accurate customer records and filing systems. Answer incoming phone calls and provide professional customer support. Communicate effectively with customers, warehouse personnel, and internal departments. Maintain excellent attendance, punctuality, and a positive attitude. Qualifications Previous experience in customer service within a warehouse, distribution, transportation, or logistics environment is required. Experience with Warehouse Management Systems (WMS) is preferred. Strong data entry and computer skills, including Microsoft Excel, Outlook, and Microsoft Office . Excellent verbal and written communication skills. Strong organizational skills with exceptional attention to detail. Ability to multitask and prioritize in a fast-paced environment. Reliable, professional, and customer-focused. Why Join Our Team? $17.00 per hour Temp-to-Hire opportunity Full-time, stable position Opportunity for career growth with an established logistics and distribution company Supportive and team-oriented work environment Apply today! Submit your resume for immediate consideration. Qualified candidates will be contacted to schedule an interview.