Company Overview:

Ruvati USA, Inc. is a renowned kitchen and bath fixture manufacturer dedicated to offering premium quality products. We cater to custom homeowners seeking the perfect fixtures to complement their design aesthetic, as well as builders who fully understand their clients' preferences. With a commitment to inspired designs and manufacturing excellence, Ruvati leads the way in product innovation and customer satisfaction.

Position Overview:

Ruvati is seeking a friendly and organized Front Desk and Customer Service Coordinator to join our team. The ideal candidate will greet and welcome guests, manage front desk operations, and ensure an exceptional guest experience.

Key Responsibilities:

Greet and welcome guests with a warm and friendly demeanor. Manage front desk operations, including check-ins and check-outs. Communicate effectively with dealers/customers by email and phone. Develop an understanding of the needs, wants, and expectations of the customer. Build an understanding of the products we offer. Deliver outstanding customer service.

Qualifications:

Minimum education: High School Diploma (Bachelor's degree preferred). Clear and effective written and verbal communication and strong interpersonal skills. Proficiency with computer and internet use. Prior experience in customer support Authorized to work in the United States Must pass a background check. Strong leadership skills with the ability to motivate and inspire a team. Collaborate with other departments to address customer concerns and improve overall customer experience

Type:

Full-time Role:

Front Desk and Customer Service Coordinator Industry:

Decorative Plumbing Manufacturer Compensation:

$19-24 Hourly (commensurate with qualifications) Why Join Us? Competitive salary and benefits package. Friendly and supportive work environment. Opportunities for growth and development. Chance to be a part of a renowned resort and make a difference in guests' experiences.

Job Type:

Full-time Pay:

$19.00 - $24.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Required) Ability to

Commute:

Round Rock, TX 78664 (Required)

Work Location:

In person