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QN
Quick N Clean Car Wash
Assistant Manager
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Texas data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,838 / year median in Texas
+21% projected growth
Job Description
Assistant Manager Quick N Clean Car Wash - 1.0 Sachse, TX Job Details Full-time $16 - $18 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Customer communication Staff supervision Inventory management Restaurant management Team development Hiring Retail management Full Job Description Position Summary Quick N Clean is seeking an energetic, motivated, and customer-focused Assistant Manager to help oversee the daily operations of our busy car wash facility. The ideal candidate will have previous retail and/or restaurant management experience, a strong background in sales and customer service, and a passion for leading teams in a fast-paced environment. This role works closely with the Site Manager to ensure operational excellence, customer satisfaction, and achievement of sales goals. Responsibilities Assist the Site Manager in all aspects of daily operations. Lead, motivate, and develop team members to provide outstanding customer service. Drive membership sales and promote wash packages to customers. Ensure a clean, safe, and organized facility at all times. Monitor employee performance and provide coaching and training as needed. Handle customer concerns and resolve issues professionally and efficiently. Assist with scheduling, inventory management, and labor control. Support hiring, onboarding, and training of new employees. Maintain company policies, procedures, and safety standards. Help achieve sales, revenue, and customer satisfaction goals. Perform opening and closing procedures when required. Step into a leadership role in the absence of the Site Manager. Qualifications Previous management or supervisory experience in retail, restaurant, hospitality, or a similar customer-facing environment required. Proven sales experience with the ability to meet and exceed goals. Strong customer service skills and a commitment to creating positive customer experiences. Excellent leadership, communication, and problem-solving abilities. Ability to thrive in a fast-paced environment and manage multiple priorities. Strong work ethic, positive attitude, and team-oriented mindset. Flexible schedule, including weekends and holidays as needed. Reliable transportation and dependable attendance. What We're Looking For High-energy and enthusiastic leader. Self-motivated and results-driven. Comfortable interacting with customers and promoting services. Hands-on manager who leads by example. Passion for teamwork, accountability, and operational excellence. Join our team and help create an exceptional customer experience while building a successful, high-performing car wash operation.