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Edit Tx, LLC dba Tide Cleaners

Counter Staff-Part Time

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 2 weeks ago

Location: The Woodlands, TX (Onsite)

Last Updated: 1 week ago

Hours: Part-Time

Expires: 10/7/2026

Career Insights for Retail Customer Service Manager

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Based on Texas data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,838 / year median in Texas

+21% projected growth

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Job Description

Reports To:

Counter Manager & General Manager Edit Holdings, LLC dba Tide Cleaners, is looking for a Guest Service Representative to join our team! We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience.

Key Responsibilities Live Our Core Values:

Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times.

Customer Experience:

Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.

Customer Relations:

Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.

Garment Handling:

Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.

Transaction Management:

Accurately calculate prices and handle cash/credit transactions.

Quality Assurance:

Ensure all garments meet Tide Dry Cleaners' quality standards.

Training & Development:

Help train new employees in store procedures and processes.

Store Operations:

Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.

Adaptability:

Work in a fast-paced environment with attention to detail, while standing for extended periods.

Other Duties:

Perform additional tasks as assigned. Qualifications Basic math skills and ability to recognize numbers. Self-motivated with a positive, energetic attitude. Strong leadership and teamwork qualities. Willingness to participate in ongoing training and development. Ability to stand for long periods. Previous experience in hospitality or customer service is preferred.