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Big O Tires

Service Manager/Writer

Career Insights for Customer Service Manager (General)

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Scorecard

Based on Utah data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$66,314 / year median in Utah

+2% projected growth

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Job Description

We are looking for a driven, motivated, positive attitude person to hire as our newest teammate. If you are dependable, honest, and hardworking we want you. We offer great competitive pay, discounts, and team culture. We treat our employees like family, because this is a family owned and operated business. We give raises within your first 60 days, based on performance. As well as a bonus after 6 months of employment. Paid time off starts the day you do. This is an amazing opportunity for anyone looking to grow their automotive knowledge and career. Give us a call we'd be excited to chat with you!
  • Sign on bonus for proven experienced automotive leaders
  • We seek successful proven auto repair service professionals that want a career not just a job.
Lucrative hourly pay plus Bonus Programs.
Requirements:
:
  • Minimum 2 years management/sales experience in retail tire and automotive.
  • Able to sell ethically
  • Proficient knowledge of auto repair
  • Excellent communication with clients and co-workers
  • Experience supervising a team of associates.
  • Multitasking Sick days and Holidays, Short term disability, along with employee discounts on products and services Opportunity for advancement.
Job Type:
Full-time Education:
High school or equivalent (Preferred)
Experience:
Automotive service: 2 year (Preferred)
License/Certification:
Driver's License This Company Describes Its Culture as: Aggressive
  • competitive and growth-oriented Stable
  • traditional, stable, strong processes Team-oriented
  • cooperative and collaborative
This Job Is:
A job for which military experienced candidates are encouraged to apply
Job Type:
Full-time Pay:
$50,000.00
  • $80,000.
00 per year
Benefits:
Dental insurance Employee discount Flexible schedule Flexible spending account Health savings account Paid time off Parental leave Professional development assistance Retirement plan Vision insurance
Shift:
8 hour shift Day shift
Work Days:
Monday to Friday Weekends as needed
Experience:
automotive sales: 1 year (Preferred) customer service: 1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Other Retirement and Savings
  • Bonuses/Stipends