Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Thomas Bigoski Insurance Agency, LLC

Licensed Insurance Customer Service Account Manager

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Account Manager

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Virginia data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$91,096 / year median in Virginia

-11% projected decline

Explore Career

Job Description

Job Overview The primary responsibility of this role is to interact with customers and prospects via phone and email. This position involves making and answering phone calls, explaining insurance coverages to customers, making appropriate policy changes, and selling new policies to new and existing customers.
Salary Range:
$50,000.00 - $60,000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Retirement Plan Career Growth Opportunities Mon-Fri Schedule Requirements Prior insurance experience, specifically property & casualty insurance desired. Ability to obtain state Property & Casualty/Life insurance licensing High School diploma or GED. College degree preferred. Must have proficiency in Google Workspace (email, docs, sheets, etc). Ability to work efficiently and in many cases, multi-task during busy moments of the day. Must have a servant's heart in order to maintain the reputation of the agency as the best insurance agency in the area. Responsibilities Speak to customers on the phone and via email to process policy changes such as vehicle and coverage changes, mortgage company updates, billing questions and adding/removing drivers. Communicate with mortgage companies and lienholders/banks to get them proper documentation. Follow up with customers on requests that come from insurance carriers. Speak to prospects on the phone, gathering information, advising on coverages for new insurance policies. Follow up with prospects who have been provided insurance quotes. Data entry of prospect information into an insurance company quoting system. Provide guidance to customers at the time of an accident/claim. About Us Thomas Bigoski Insurance Agency, LLC is an energetic insurance leader, passionately protecting clients' most valuable assets since 2001. We deliver tailored auto, home, life, and business coverage with a focus on exceptional service and significant savings. Join our professional team and empower individuals and businesses to thrive securely.