Join our growing team and make a difference! Prosite Pest Control is seeking a detail-oriented and motivated Administrative Coordinator to support daily operations, scheduling, and customer service. This role is key to keeping our team organized and ensuring a seamless customer experience.

Key Responsibilities:

Scheduling & Operations:

Coordinate scheduling for pest control and site improvement services, optimizing technician routes to ensure timely and accurate service delivery Communicate with technicians and adjust schedules as needed to maintain efficiency

Customer Service:

Answer inbound calls, texts, and emails with professionalism and urgency Assist customers with scheduling, service questions, and account updates Resolve inquiries and concerns with a high level of care

Administrative Support:

Manage agreements and payment processing while maintaining precise, up-to-date customer records (exceptional attention to detail required) Maintain accurate documentation and utilize company systems to track customer and service activity

What We Offer:

Competitive Compensation Health benefits and paid time off Ongoing training and growth opportunities Supportive, team-oriented work environment

Qualifications:

Strong communication and organizational skills Excellent phone and email etiquette Ability to multitask in a fast-paced environment High attention to detail Proficient in Google Workspace and comfortable learning new systems Previous administrative or customer service experience preferred Skills 1-3 years call center or office experience Inside sales and/or customer service experience preferred Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Ability to lift and carry up to 20 pounds Able to work Weekdays 8am - 5pm, with some overtime. High school diploma or equivalent; some college preferred U.S. citizenship or authorization to work in the

United States Job Type:

Full-time Pay:

$23.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Customer Support & Client Services Occupations:

1 year (Required)

Work Location:

In person