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Malone's Landscape Management, Inc

Customer Service Coordinator

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Job Description

Pay:

$22.00

•$28.50 per hour Job description: Malone's Landscape Management is seeking a motivatedteam player to join our fast-paced and exciting company. Our employees are critical to our success, and we are committed to fostering a company culture second to none. Come grow with us!

Customer Service Coordinator Responsibilities:

Serve as the first point of contact for client inquiries via phone and email , providing timely and professional responses. Assist customers by addressing requests, answering questions, and directing concerns to the appropriate team members. Maintain and update client records and service history in company systems. Accurately enter and process data, invoices, work orders, and account updates in company software. Provide administrative support to field crews, account managers, and leadership teams as needed. Handle customer follow-ups to ensure satisfaction and maintain strong client relationships. Assist with light accounting duties , including invoicing, accounts receivable (AR), and accounts payable (AP) data entry. Organize and manage electronic and physical filing systems to ensure accurate record-keeping. Maintain confidentiality of customer and company information. Support office operations with general administrative tasks and projects as needed.

Position Details:
Schedule:

Full-time, Monday

•Friday, 7:30 AM

•4:00

PM Pay:

$22.00

•$28.50 per hour based on experience

Benefits:

Paid time off Major holidays off Medical, dental, and vision insurance Business casual work environment

Qualifications & Skills:

Bilingual plus Strong data entry skills with high attention to detail Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite (Excel, Outlook, Word) Ability to handle multiple phone calls and emails efficiently Professional, friendly, and customer-service oriented Experience in administrative support or customer service preferred

Education & Experience:

High school diploma, GED, or equivalent (required) University/college degree is a plus Experience in customer service, administrative support, or data entry preferred QuickBooks experience (preferred but not required)

Work Location:

In-person

•Kent, WA Candidates must have reliable transportation or plans to relocate before starting work (preferred) Join our team and be part of a company that values hard work, teamwork, and a commitment to excellence!

Job Type:
Full-time Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

scheduling/dispatch: 1 year (Preferred)

QuickBooks Online:

1 year (Preferred)

Language:

English and Spanish fluently (Preferred)

Work Location:

In person

Pay:

$23.83

•$28.55 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance