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JD
Jewelry Design Center
Jewelry Service Coordinator / Customer Service Representative- Spokane
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on Washington data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$60,332 / year median in Washington
-1% projected decline
Job Description
Jewelry Service Coordinator / Customer Service Representative- Spokane Jewelry Design Center Spokane, WA Job Details Full-time $20 - $28 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Administrative experience Attention to detail Retail store experience Organizational skills Front desk Full Job Description About Us At Jewelry Design Center, we pride ourselves on delivering an exceptional customer experience and building lasting relationships. We are seeking a Service Coordinator who is organized, customer-focused, and passionate about helping clients throughout the jewelry repair and service process. Responsibilities Greet and assist clients with jewelry repairs, inspections, cleanings, and warranty services Create accurate repair intake tickets and document customer requests Communicate repair timelines, pricing, and status updates Coordinate with jewelers and vendors regarding repair completion Schedule appointments and maintain service records Ensure all customer items are handled securely and accurately Provide outstanding customer service in person, by phone, and via email Support store operations and special projects as needed Qualifications Previous customer service, retail, hospitality, or administrative experience preferred Strong communication and organizational skills Ability to multitask in a fast-paced environment Detail-oriented with excellent follow-through Professional appearance and positive attitude Jewelry industry experience is a plus but not required Benefits Competitive pay Training and development opportunities Employee discounts Supportive team environment Career growth opportunities Health benefits PTO 401(k) Employee discounts Vendor purchase programs Ongoing training and development