Are you great with people, confident with computers, and someone who follows through? HH Improvements is a small, established home improvement company seeking an outgoing, organized, dependable professional to support our owner and provide excellent customer service. This position requires both strong people skills and excellent computer abilities. You'll spend a significant portion of your time working directly with the owner as his assistant—taking notes, organizing priorities, coordinating appointments, and following through on requests. What You'll Do Assist the owner with daily administrative needs, correspondence, scheduling, and tracking outstanding tasks. Answer phones and greet customers with a warm, confident, professional manner. Make follow-up calls, gather information, and keep customers informed about next steps. Take thorough, accurate notes during calls, conversations, and meetings, documenting commitments and needed follow-up. Maintain customer records, organize digital files, and help keep information flowing between the owner, office, and field staff. Work across multiple software programs and use AI-assisted tools to draft communications, organize information, and support daily work—always reviewing output for accuracy. What You Must Bring At least four years of relevant administrative and customer service experience, including regular phone communication and follow-up responsibilities.

Excellent software proficiency:

confidently manage email, shared calendars, documents, spreadsheets, digital files, and customer management systems. The ability to learn new programs quickly and use AI tools comfortably. We use AI regularly; willingness to learn and sound judgment are essential. An engaging personality, patience with customers, and the initiative to pick up the phone to get answers. Strong note-taking, attention to detail, and a reliable method for tracking tasks through completion. Dependable attendance, punctuality, discretion, and the ability to work independently without repeated reminders. Our Work Environment Our office has fast-paced stretches with changing priorities, along with quieter periods for follow-up and organization. Everyone pitches in, including light cleaning and general office upkeep. We need someone who stays productive, communicates clearly, and enjoys being part of a small team. We provide training on our company processes, but applicants must already have strong administrative, customer service, and computer skills. Pay & Benefits Starting pay of $20-? per hour, based on relevant experience and demonstrated abilities. Paid holidays and vacation after applicable waiting periods. To Apply Submit your résumé with a brief description of your experience supporting an owner or manager, the software programs you use proficiently, and any experience with AI tools.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person