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Korndoerfer Homes

Customer Experience Associate / Brand Ambassador (Part Time)

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Experience Manager

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$62,878 / year median in Wisconsin

+9% projected growth

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Job Description

At Korndoerfer Homes, not only are we proud of the superior quality residential homes we build and the legacy we have crafted for three generations, we're proud of our team. We are always on the lookout for talented professionals passionate about their work. Are you interested in joining the Korndoerfer Homes team? To apply, please send your resume and cover letter to careers@korndoerferhomes.com with the position title in the subject line. Join Our Team — Part-Time Customer Experience Associate/Brand Ambassador Korndoerfer Homes, a leading Milwaukee-area home builder, is currently seeking a Customer Experience Associate/ Brand Ambassador to support our sales team on weekends. This part-time position is ideal for someone who enjoys connecting with people and representing beautiful, high-quality homes in communities such as Dousman & Menomonee Falls. About the Role As a Customer Experience Associate/ Brand Ambassador, you'll be the welcoming face at our model and ready homes during open house hours. You'll interact with prospective buyers, provide marketing information, and help build relationships that lead to future sales.
Key Responsibilities Customer Engagement:
Greet and welcome visitors with a professional appearance and demeanor Share marketing materials and provide details about the home and community Engage in the discovery process to learn about guest needs Encourage sign-ins and collect guest contact information Support the sales team with follow-up communications (as directed)
Administrative Tasks:
Relay visitor information promptly and accurately to the sales team Generate daily guest activity reports Ensure the model/ready home is clean, organized, and presentable during hours of operation Perform additional administrative tasks as needed
Schedule & Compensation:
Part-Time | $16/hour Typical hours: Saturdays and Sundays, 11:00am-3:00pm Additional weekday evening hours in
August Qualifications:
Strong verbal and written communication skills Friendly, outgoing, and detail-oriented Comfortable using Microsoft Outlook, Excel, and Word Experience with CRM or customer follow-up software a plus Background in hospitality, retail, or banking is helpful but not required High school diploma required If you're a people-person with a passion for homes and customer service, we'd love to meet you! To apply, send your resume and cover letter to: careers@korndoerferhomes.com