A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.
Experienced Client / Project Manager Mead & Hunt, Inc vision insurance, parental leave, paid time off, sick time, 401(k) United States, Wisconsin, De Pere 1702 Lawrence Drive (Show on map) Aug 18, 2026 Established in 1900, Mead & Hunt is a nationally recognized professional services consulting firm. Our planning, design and construction services are available to clients across a wide variety of sectors. From architecture, food/beverage processing, and federal transportation, water infrastructure and more, our unique methodologies deliver innovative, cost-effective solutions that elevate clients and communities. Here at Mead & Hunt, our culture is about taking care of people, doing the right thing, and doing what makes sense. We are a flexible company that believes in giving back to our communities. We are employee-owned and support initiatives through our various employee programs. We invest in our employees and build relationships that last. Mead & Hunt, an award-winning national architecture and engineering firm, has continued to exceed our strategic growth initiatives creating opportunity for our current and prospective team members. As a result, a full-time position is available for an Experienced Client / Project Manager to join our Aviation Midwest group at any of the following office locations: Middleton, WI (greater Madison area); West Allis (Milwaukee area), and De Pere, WI.
Responsibilities include:
Leading project teams, including management of scope development and execution
Collaborating with our clients and partner agencies to solve challenges and deliver complex infrastructure improvements through communication and innovative engineering solutions
Partnering with upper management in business development through pursuing and leading opportunities and winning work
Preparing reports, budgets, cost estimates, specifications, plans, schedules, studies and permits related to planning and engineering design
Leading proactive client interactions and communications with regards to federal programming, and state and government agencies
Performing QA/QC tasks
Mentoring and providing technical guidance for less experienced technical staff
Maintaining familiarity with technical requirements and regulations affecting the aviation industry and other potential consulting opportunities
Other duties as assigned A valid driver's license and approximately 10% - 20% travel will be required. The successful candidate must have the following: A bachelor's degree or higher in civil engineering or related field from an accredited college or university
At least 5 years of relevant experience in the fields of transportation, airport, or municipal engineering. The ideal candidate will have any/all the following: At least 10 or more years of relevant experience is highly preferred
PE license is preferred
Proficiency with AutoCAD Civil 3D
Experience with:
Leading airport design projects (taxiways, aprons, runways, etc.)
Serving as the project manager on airport planning and design projects
Mentoring and leading engineering project teams
Preparing scope of work, fees, contracts, plans, specifications, capital improvement plans, program management, or related experience
Performing QA/QC reviews
Performing business development activities At Mead & Hunt we shape the future by putting people first. If you have strong communication and organizational skills, are self-motivated, and can work well both independently and as part of a team, we can help you grow your career working with industry experts on exciting projects. Complete the online application at www.meadhunt.com/careers if this matches your career goals. Why Mead & Hunt? Strong Company Culture
Robust Career Advancement, Training, & Growth Opportunities
Employee-Owned Firm
Flexible Schedules
Diverse Skillsets, One Company
Impressive Benefits Package Mead & Hunt proudly offers medical, dental, and vision insurance, paid time off, paid sick leave, parental leave, a 401K plan with a generous company match, life and disability insurance, and an employee assistance program. Mead & Hunt will not sponsor a visa (H-1B, etc.) for this position. Employment is contingent upon successful completion of applicable pre-employment screening requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. #LI-LB1